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E Customer Loyalty Applying The Traditional Rules Of Business For On Line Success Search result for 'E Customer Loyalty Applying The Traditional Rules Of Business For On Line Success':
Paper Excerpts: ... relationships and increasing customer loyalty. The value of a unified customer view is tremendous. First, it makes it easier to customers to conduct business because of customers in today's marketplace? Two quality managers are debating the concept of customer loyalty. One of them, customer, building customer loyalty and commitment; partnering to enter new markets and develop new products, and creating superior value for customers may be the best way to win loyalty (Oliver 1999). In this view, customer perceived Harrah's developed a different strategy to drive demand by knowing its customers to create customer loyalty. Further, ...
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Sources list for E CUSTOMER LOYALTY APPLYING THE TRADITIONAL RULES OF BUSINESS FOR ON LINE SUCCESS: Uncles, Mark D., Dowling, Grahame R., and Hammond, Kathy, "Customer Loyalty and Customer Loyalty Programs." University of New South Wales School of Marketing Working Paper 98/6, University of New South Wales Web site. 27 Nov. 2004.Loyalty Programs Donogh, J. (2000). Customer Loyalty--From the Customer's Perspective. Retrieved June 24, 2005 from the World Wide Web: <http://www.refresher.com/!loyalty2.html>. E-Commerce in China Donogh, J. 2000, Customer Loyalty--From the Customer's Perspective, [Online]. <http://www.refresher.com/!loyalty2.html>. [Retrieved August 15, 2005], 5 pages. United Kingdom's Automobile Industry Glanz, B. A. (1994). Building customer loyalty: How you can keep customers returning. New York, New York: Irwin Professional Publishing. Customer Service Laurette Dube and Leo M. Renaghan, "Building Customer Loyalty -Guests Perspectives on the Lodging Industry Functional Best Practices (Part I)", Cornell hotel and restaurant administration Quarterly, August 1999, pp. 20-23 Customer Loyalty in the Hotel Industry More sources on "E CUSTOMER LOYALTY APPLYING THE TRADITIONAL RULES OF BUSINESS FOR ON LINE SUCCESS"
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